EMERGENCIES

Emergencies

The provision of our out of hours emergency service, which operates overnight and at the weekend, takes a considerable amount of commitment and organisation to maintain and gives our clients the peace of mind that we are always there for you in an emergency.

If your pet is suffering from any of the following issues, immediately call: 01983 653769 and Press Option 1.

Please note: for all out of hours emergency visits and telephone assistance, our out of hours charges apply.


From Monday 28th October, we will be working with our colleagues at both The Carisbrooke Vets and at Wight Vets to provide out of hours emergency cover for clients of all three practices.  This collaboration is a way to significantly improve long term sustainability for all our clinical teams, who provide 24 hour emergency cover 365 day a year for your pets.  If successful, this trial will be extended.

Where do I have to take my pet..?

If you have been advised by the duty vet that your pet needs to be seen, you may be asked to bring them to us here at The Old Granary or to take them to either The Carisbrooke Vets or Wight Vets.  They are located at: 

·         The Carisbrooke Vets – 107 Carisbrooke Road, Newport, IW   PO30 1HP

·         Wight Vets – 15 Chapel Street, Newport, IW   PO30 1PY where there is ample parking opposite in the Chapel Street car park.

Who and when do I pay..?

Payment should be made at the time directly to the practice at which your pet is seen.  All the other practices have out of hours fees which are comparable to our own.

What happens if they have to be admitted..?

Any patients who have been hospitalised at another practice for further treatment will be transferred back to our clinic the next day if appropriate.  If they are ready to go home by the following morning, they should be collected from the practice where they were hospitalised.

Patients continue to be registered with their respective practices for all routine care and appointments.  Your pet’s clinical notes will be shared with the practice you see, should you have an emergency, and clinical notes will be returned to usual practice the following day so that continuity of care is maintained.

Rest assured that we, as an independent practice, will still be able to provide you with the same level of routine care that you have come to expect from us - you may just be seen by another trusted colleague should you have an emergency overnight or at the weekend.  It does not mean that you are being permanently transferred to any other practice.

Thank you for your patience and understanding whilst we trial this new arrangement.  If you have any questions or concerns or require any additional support, please don’t hesitate to get in touch with us at either by email at: admin@tpvet.co.uk or via PetsApp.

Many thanks

The People’s Vet Team

Happy Easter..?

Easter eggs and hot cross buns are delicious Easter indulgences for us humans, but they can be deadly to dogs.  Read our advice on how to have a happy Easter without a visit to us over the holiday weekend...

The most important items to keep well away from your much-loved dog are:

Chocolate Easter eggs

Chocolate Easter eggs contain a chemical called ‘theobromine’, which is toxic to dogs.  Even small amounts of chocolate can cause vomiting, diarrhea, seizures, heart problems, hyperactivity and in severe cases death. 

The darker the chocolate, the more potent the level of theobromine, and the more poisonous it is – but giving any type of chocolate to dogs must be avoided.  Even white chocolate, although it doesn't contain enough theobromine, is fatty and can pose a potential risk of upset tummies and even pancreatitis. 

Top Tip: Some shops can sell dog-friendly Easter eggs and Easter dog treats, but make sure that you feed these in moderation as part of a balanced diet.


Hot Cross Buns

Hot cross buns which contain dried fruit, such as currants, sultanas and raisins, are all toxic to dogs.  Even if your dog eats a small quantity of these dried fruits (and grapes), they can suffer severe kidney failure.

Spring Bulbs & Plants


Daffodils and other narcissus, are poisonous to dogs if they eat the bulbs or flowers, or even drink water from a vase with daffodils in.  They can give your dog an upset stomach, make them vomit, and make them very sleepy and wobbly.  They may also have fits.


Amaryllis can cause vomiting, diarrhoea, stomach pain and tremors.


Hyacinths (both the flowers and bulbs) can cause vomiting, diarrhoea and tremors in dogs. 

Tulips can irritate your dog’s mouth and gastrointestinal tract. Normally they will only experience drooling, being sick and diarrhoea, but heart problems and difficulty breathing are also signs of tulip poisoning.

It's best to keep all house plants out of reach, and to watch to make sure your dog is not eating anything nasty out on walks.  Common poisonous plants that you might see in spring include: azalea, bluebells, foxgloves, crocus and rhododendrons.


What should I do if I think my dog has been poisoned?


CALL US straight away for advice if you think your dog has been poisoned by something.  DON'T WAIT for symptoms to appear..!

Common signs of poisoning in dogs include:

It’s extremely helpful if you keep any packaging and write down the details of anything you think your dog has ingested, when they ate or drank it, how much they have swallowed, and what symptoms they are experiencing.

We'd like to wish all our clients and pets a 

Happy (and Safe) Easter holiday.

Turkey, Tinsel & Toxins..!

With all the festivities under way, we don't want to be B'ah! Humbug, but are you aware of the additional dangers your pet could come into contact with over the festive period?  

These include:

CHOCOLATE - Obviously there is a lot more around at this time of year.  Don't forget to keep it all out of reach - including the kid's advent calendars!

MINCE PIES & CHRISTMAS CAKE - raisins, currants & sultanas aren't good for mischievous dogs!

PLANTS - poinsettias, mistletoe & ivy can be poisonous!

XYLITOL - an artificial sweetener found in chewing gum and sweets is toxic to pets!

DECORATIONS - can be dangerous if eaten.  We recently had to remove a pine cone from a naughty dog!

ALCOHOL - drinks aren't good for pets - even liqueur chocolates can be toxic!

Don't let these seasonal suspects ruin your Christmas!  

If your pet has eaten something toxic, DON'T DELAY - CALL US IMMEDIATELY: 

01983 653769  If we're closed, press option 1 to go through to the duty vet.

NB. Please KEEP the packaging so we know what and how much they have eaten..!


If your pet is currently suffering from any of the following problems - it's probably not an emergency.  

Please call the surgery when we are open to make an appointment during our normal opening hours.  

If you have any doubt, please call us for advice.